My journey into UX didn’t start with design software or perfectly arranged pixels. It started in an OB/GYN practice through a partnership with NewYork-Presbyterian Queens, where I worked with patients from low-income communities facing health literacy, language, and technology barriers.
Beyond health education, I helped patients navigate online applications, access medical records, and use digital healthcare services. I became the bridge between patients and technology, and realized that people weren’t struggling because they lacked ability. Often, the systems themselves were simply too complicated.
That made me wonder: what if I could improve the experience itself, instead of always helping people work around its problems?
That question led me to UX design.
After earning my degree in Community Health Education from York College, CUNY, I transitioned into design through Designlab’s UX/UI bootcamp and later pursued a master’s degree in User Experience at Arizona State University, deepening my passion for human-centered design, usability, and accessibility.
Today, I design public-sector and enterprise products at In Time Tec, including digital learning experiences for educators, students, and families. Whether I’m simplifying complex workflows, improving accessibility, or making information easier to understand, my purpose remains the same: helping people navigate technology with confidence.
I believe technology should adapt to people, not the other way around. I’m always striving to blend usability with beauty, creating experiences that are intuitive, inclusive, and enjoyable.
Looking ahead, I hope to bring my healthcare background and experience in UX, product design, and learning experience design closer together, especially in health technology, education, and care systems.
My goal is simple: to create products that make a real, meaningful impact on the lives of living beings.
Because great design isn’t just about how something looks or works. It’s about the difference it makes in someone’s life, including our four-legged friends. After all, animals are users too… they just have a harder time filling out usability surveys. 🐾
